Shipping policy

 

Shipment

 

We always endeavor to process & dispatch your order as quickly as possible. All orders placed before 10:00am Monday to Thursday are usually delivered within 48 hours, however this is subject to the shipping courier.

 

Cut off Times

 

All orders placed before 11:00am Monday to Friday are guaranteed to be dispatched the same day.

Any orders placed after 11:00am will be dispatched the following business day.

Please note that most shipping couriers do not deliver parcels on Saturday’s, Sunday’s & Bank Holidays. 

Packaging

 

All Frans Vape Shop orders are shipped in unmarked padded envelopes or small boxes.

 

Shipping costs

 

IRE Express Shipping –  €6.99

UK Express Shipping – €6.19

International Worldwide –  €30 

 

Delayed Delivery

If you have not received your parcel after a duration of 5 working days has elapsed, please contact our support team at shop@frans.ie & the matter will be investigated.

Damaged or Incorrect Goods

Please refer to our Refund Policy for more information about damaged or incorrect goods.

Need help?

 

Contact us at shop@frans.ie for questions related to refunds and returns or fill up contact form here.